My child is not going into school but I have a meal booked, what do I do? You should cancel your meal before 9.30am on the day to receive a refund. If your child 

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ParentPay Team Maya Unnikrishnan 1 review. GB. I have used parentpay for years now and… I have used parentpay for years now and would recommend for sure. It is quite easy to navigate. Useful. Share. Reply. You've already flagged this N Howarth 1 review

The guidance we have received, from ParentPay, is that if you haven’t received your refund by the 21st April 2020 please contact ParentPay via the following email parent-support@parentpay.com and they will be able to assist. Parents chase refunds on school ‘cashless payments’. ParentPay is often used to pay for pupils’ school dinners © Peter Macdiarmid/Getty. Share on Twitter (opens new window) Share on ParentPay is the market leading online payment service for schools and families. We provide online payments, income management and dinner money administration for schools, local authorities and caterers. How long does it take to get a parentpay refund into your bank account Log into the ParentPay website or request forgotten password STOP - Your browser MUST be updated to continue using ParentPay.

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ParentPay also wanted to reduce the administrative burden on their finance team, in supporting parents wishing to make withdrawals from their ParentPay Account where there is not a valid bank card that can be refunded against. Click the Actions button then select Refund from the drop-down menu. The Refund Order window is displayed. Select the payment item (s) you wish to refund. Enter the Refund Amount (this displays the full amount by default so only needs to be amended for partial refunds) then click the Refund Selected button. ParentPay Refunds.

Nov 16, 2020 Example: a parent pay child account can have a responsible MPI from a If you need to refund a payment for a child invoice that was paid by a 

You then have to request to withdraw the money (which they only allow three times a year). Do you agree with ParentPay’s star rating? Check out what 3,144 people have written so far, and share your own experience.

Refunds / Transfers to other siblings. Parents / carers can request a dinner money account refund or a transfer of a balance to another sibling in school e.g. if their child is leaving school by contacting the school finance office. Please note refunds are returned to your ‘Parent Account’ on ParentPay.

Parentpay refund

Dear Parents, Further to earlier communication, please note that advice regarding dinner money refunds has changed.. Please be assured that unspent school meal balances can be returned to your ParentPay Parent Account as part of our school closure process. Disgraceful, fraudulent service. I’m closing my account and pursuing both the school and parentpay for a full refund of ALL of the payments I’ve paid into the service.

Parentpay refund

As ParentPay manually settle the money relating to Staff and Visitor accounts to Caterlink, you will need to contact Caterlink, should you need to make a refund for money banked against Staff and Visitor accounts. Refund to a Parent Account The best way to make a refund is to return the balance to the payer’s Parent Account. This Please check your @ParentPay accounts. Refunds on accounts have been actioned. If you had a balance of more than £3.00 you will have been refunded.
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Q. I have forgotten my Can my refund be offset against my child's lunch payments.

Temporary changes to refund process in ParentPay Update to schools 01.06.2020 GCC ParentPay refund process update 01.06.2020 V1.0 CHEQUE BOOK SCHOOLS and CENTRAL SCHOOL REFUNDS for Payment Items linked to school fund accounts Whilst there are unsettled funds available in your ParentPay account, refunds can be processed as usual. When a child leaves one school to go to another e.g. the primary school should also refund any outstanding credit to your Parent Account in ParentPay, you can then choose to use as credit for the secondary school or request the credit is refunded back to your bank account.
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Refunds. © ParentPay 2021. All rights reserved. Terms & Conditions.

Go to People>Pupils and staff. Choose group 1: Pupil. ParentPay is the web payment service that lets parents pay safely online by credit and debit card to If I make a payment in error can I get a refund? Yes. What if  (Please be aware that users sometimes think they have paid for a specific item when they have only topped up the virtual Parent Account.) Any refunds from school  If you require an item to be refunded by your school, please complete this and withdraw the funds from your Parent Account before attempting to merge.


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Don't forget to order your Leavers Books via ParentPay before the deadline of Thursday 18 March. Please contact Mrs Young (jyoung@birchwoodhigh.org.uk), 

Can my refund be offset against my child’s lunch payments. A. Unfortunately payments cannot be transferred or swapped between meals/activities. A physical refund (cheque payment) has to be raised by the office. Q. I have changed my email address, and wish to use the new one to log into my ParentPay account am I able to change this myself. Dear Parents, Further to earlier communication, please note that advice regarding dinner money refunds has changed.. Please be assured that unspent school meal balances can be returned to your ParentPay Parent Account as part of our school closure process.